Privacy Policy

We receive, collect and store any information you enter on our website or provide us in any other way.

When you book an appointment on our site, as part of the process, we collect personal information you give us such as your name, phone number and email address. Your personal information will be used by your counsellor to assist in communicating with you, as well as scheduling and conducting your appointment.

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the services we offer
To communicate with clients about the services we offer
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to offer online booking of services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

We may contact you to notify you regarding your appointment, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

If you don’t want us to process your data anymore, please contact us at karenswarbrick944@gmail.com.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at karenswarbrick944@gmail.com.